On joining
Welcome message
A new member gets your welcome as soon as their membership is created.
WhatsApp for gyms, built into your gym software
Your members already read WhatsApp. OptimusFitness sends them the right message at the right time — from your gym’s own business number — and keeps every reply next to the member it came from.
Messages that send themselves
Triggered by what happens at your gym — a new membership, a renewal, a check-in — or by the calendar.
Days before expiry
Renewal reminder
Members whose membership is about to end get a reminder, as many days ahead as you choose.
On renewal
Renewal confirmation
Renew at the desk and the member gets a WhatsApp confirmation right away.
First visit of the day
Check-in motivation
QR or biometric check-in triggers a message with their visit count for the month.
Every day
Birthday wishes
Members with a birthday today get your gym’s wish.
On their schedule
Goal & progress reminders
A nudge when a member is due for their next measurement check.
Coming soon Balance and payment-due reminders · Win-back messages for members who stop visiting · Automatic follow-ups for new enquiries
Every reply lands on the right member
- Shared inbox. Member replies come into one inbox your staff share — not into someone’s personal phone.
- Chat on the member profile. Open a member and see their WhatsApp conversation next to their membership and attendance.
- Members kept in sync. Add or edit a member and their number is ready for WhatsApp, checked and formatted automatically.
- Delivery status. Sent, delivered, read and failed are recorded for every message.
- Broadcasts. Announce a holiday timing or a new batch to the members you choose.
Iron Peak FitnessBusiness account
- Renewal reminderHi Arun, your Quarterly membership at Iron Peak Fitness ends on 30 Oct. Renew at the desk to keep your streak going 💪7:00 am
- Will renew tomorrow evening 👍7:42 am ✓✓
- Renewal confirmedThanks Arun! Your membership is renewed. See you on the floor.6:15 pm
- Check-inGreat workout today, Arun! That’s visit 14 this month 🔥6:58 pm
Your own business number
Members see your gym’s name, not a stranger’s number. The number belongs to your gym’s WhatsApp Business account.
Approved templates
Reminders use message templates WhatsApp has reviewed, which is what the platform requires for business-initiated messages.
A WhatsApp plan that fits
Message volume comes with a WhatsApp plan; if a plan runs out, sends stop with a clear reason instead of failing silently.
Questions gym owners ask
Can I use my gym’s existing WhatsApp number?
Often, yes — or you can use a new number for the gym. What is possible depends on how the number is used today, so we check it with you during setup.
What do I need to connect WhatsApp?
A Facebook (Meta) business account, a phone number that can receive a verification SMS or call, and a payment method for WhatsApp’s per-message charges. We help you through it.
What does WhatsApp charge?
Meta charges per business-initiated template message, by message category and country. Replies to a member inside the 24 hours after they message you are not charged as templates. We explain the current rates during the demo.
Can staff reply to members?
Yes. Replies arrive in the shared inbox and on the member’s profile, so whoever is at the desk can answer.
Can I message all my members at once?
Yes. Broadcasts send an approved template to the members you choose from the WhatsApp workspace.
Will my number get banned?
OptimusFitness uses the official platform with approved templates, which is how WhatsApp intends businesses to message customers. Message people who expect to hear from your gym and keep your quality rating healthy.
Switch on your first WhatsApp reminder
A short demo on a call: your members, packages and WhatsApp reminders, the way your gym would use them.